BP Clean Ltd. is firmly committed to satisfying every customer. Our clients are the most important people in our organization and for this reason the customer satisfaction is of paramount importance for us. Our Customer Care Policy will ensure that clients are completely satisfied with our property maintenance service. We are confident that if any problems arise we will rectify them first time. We are trying to deliver the very best in cleaning services as wells as the very best in value. Customer care and quality are our first priorities.

The continued success of our core business relies upon the quality of delivery to our customers and the extent to which we exceed their expectations. It is our policy to respond quickly and concisely to all requests for information or products. All our staff are committed to, and trained in, every aspect of customer care.

We take pride in ensuring customer's satisfaction through a continuing policy of cooperation, quality assurance and service. We are confident that our future progress and success will reflect this commitment.

Whether a single person or a large corporation, BP Clean Ltd. strongly believes that taking care of its customers has to be a corner stone of all its activities.

We are committed to providing the highest quality service, delivered responsively and cost effectively by well-informed professionals who take pride in what they do.

Our company will:

• Seek to understand the requirements of our clients and their business needs;
• Always ensure the strict privacy and confidentiality of our clients or potential clients;
• Ensure that clients are treated courteously and promptly;
• Encourage staff members to act politely, friendly and helpfully in dealing with every type of enquiries;
• Ensure that you are always told the name of the person taking responsibility for dealing with your enquiry or problem. All major issues will be dealt with by a principal of the company;
• Ensure that our associates act in a manner which meets the expectations of BP Clean Ltd. and our clients;
• Always admit and rectify immediately any errors or inaccuracies caused by BP Clean Ltd. or its agents;
• Never sell or recommend products or services that we cannot support;
• Never sell or recommend products or services for profit only. If you have any comments regarding our commitment to our Customer Care Policy please feel free to contact us.